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In-Tray Exercise

In-Tray Exercise
In-Tray Exercise

This is a three question practice in-tray exercise.

Test Tips

Make sure you read and fully understand each question before answering. Work quickly, but don't rush. You cannot afford to make mistakes on a real test.

If you get a question wrong, make sure you find out why and learn how to answer this type of question in the future. 

Take a Free Practice In-Tray Exercise

PRT In - Tray Exercise: question 1 of 3

Assume you have just arrived at the start of your shift at 8 a.m. on Monday 5 August 2019 as the front desk executive of your office. Your manager has sent in a reminder email to send in last month’s expense reimbursement report by the end of the week. There is a calendar invite for an all-hands meet on the office floor at 10 a.m. A customer arrives with a service complaint and a person is on-hold on the phone to negotiate the best rates for an upcoming event on 15 August. There is also a Post-It note on your work station reminding you to arrange an informal team get-together to finalise the date for the monthly book-club meeting. You also hear a beep on the fax machine signalling an incoming message and a delivery boy walks in through the door carrying office supplies ordered.

Question: Which of the following is the best order you should complete the tasks in?

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